We understand that parents will always be protective of their children. That is why it’s so important for us to gain your trust. GetATutor simply wants to offer the best online learning platform, and we’re committed to keeping it that way. For us, this means introducing the most powerful tools and maintaining a certain level of safety and security that you will come to expect.
The best way we can earn your trust is to prove that we have your child’s safety in mind. That’s why we record all sessions that take place between a student and tutor.
We take precautions and place a high level of expectations on all our tutors, but we feel that recorded video adds an extra layer of security and transparency for everyone involved.
These recorded video sessions are stored on the GetATutor platform and are easily viewable by parents. We encourage you to check in, make sure your child is safely learning, and see how their lessons are coming along.
While we recommend our safety features, we also understand the desire for privacy, especially when it comes to a child. GetATutor offers customizable safety and privacy settings that can be changed at any time.
You can opt out of video recording and the two-way video chat feature. Alternative options include one-way video capabilities (your child can see their tutor, but the tutor cannot see them), or no video at all, and our built-in instant message feature can be used instead.
If, for any reason, you don’t believe a tutor is right for your child, we will be happy to work with you to find a better fit. Satisfaction and results are our only concern.
We only bring the best tutors onto the GetATutor platform. That means each and every one of our tutors are verified, have undergone a background check, were interviewed, and have been thoroughly assessed before being brought on.
Our tutors know what we expect from them, but to guarantee they know what you expect, we encourage parents to discuss a teaching plan with their child’s tutor before the first session.
GetATutor comes with a service guarantee that your child will be put in the best position to succeed going forward.